Shipping & Delivery

How does the delivery process work?

  • Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
  • After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
  • Our delivery partners then bring the package to you at the earliest possibility.
  • Clients will have to pay the customs duty if applicable.

 

My order has been shipped. Now how can I track it?

  • Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
  • You can track the status of your package 24 hours after your order is dispatched from our warehouse.

 

What is the estimated delivery time?

We usually dispatch most orders within 1-2 business days.

  • Though, we keep 95% of our catalog in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.

 

 

Are any shipping charges applicable on my order?

  • We have standard shipping charges for most addresses.
  • In most cases shipping charges are already included in the order price. 

 

How much time does it take to reach me?

  • We do all possible efforts to deliver the shipment to the USA within 10-12 business days to our esteemed customers. We use 100% trackable logistic service providers.
  • Express shipping: We ship through DHL Express for express service and it takes 3-5 business days to reach to the USA.